Naked Sole carries women's Australian sizes 10 through 15 across every style as standard. Every heel, boot, sandal, flat and slide we design is available in your size. No special orders, no compromises, no exceptions.

Yes. Every style at Naked Sole is available in large sizes 10 through 15 in Australia. We design exclusively for women in this size range: heels, boots, sandals, slides and flats across every season.

Yes. We have a dedicated wide fit collection available in sizes 10 through 15. Browse the wide fit range and filter by availability to see what is in stock now.

Yes. Our made to order service allows you to commission any style from our collection in your exact size including sizes beyond 15. You can also bring your own design. Contact us to begin your bespoke order.

Naked Sole was founded by an Australian woman, Katia Galam who wore a size 14 and spent years unable to find fashionable shoes in her size. She built Naked Sole to make sure no woman ever has to feel that way again. Every style we design is available in sizes 10 through 15 as standard because that has always been the whole point.

The Rudi Ellis x Naked Sole collection is an exclusive collaboration with Melbourne Vixens netballer Rudi Ellis featuring four styles: Gigi, Camille, Bardot and Mrs English. All four styles are available in sizes 10 through 15. Mrs English is the ivory tulle bridal shoe Rudi wore on her own wedding day.

Yes. We ship to all states and territories across Australia. Orders over $200 qualify for free delivery.

You have 30 days from delivery to return or exchange your pair. Pairs must be unworn, in original condition and in their original box. Start yours on our Start a Return page with your order number and email.

Full priced pairs can be returned for a refund to your original payment method or for store credit, as long as they are unworn and in original condition. Original shipping and return postage are not refunded.

For refunds and store credit, return postage is not included. We recommend a tracked service. If your pair arrives faulty or incorrect, we cover it.

No. Exchanges are free within Australia. Once approved, we reserve your new size and email you a prepaid postage label. Your new pair ships as soon as your return arrives.

Yes. Pairs bought on sale or with a discount code can be exchanged, returned for store credit or refunded. Items marked Final Sale cannot be returned unless they are faulty.

Returns are typically processed within 10 business days after they arrive at our warehouse.

If your order arrives defective or damaged, please contact us immediately for a return or exchange.

Yes. We accept returns from New Zealand, Canada, the United Kingdom, Europe, Africa and South Africa.

• Items must be unworn, in original condition, and returned within 30 days of delivery
• International customers are responsible for all return shipping costs
• Refunds are issued once your return is received and approved
• We recommend using a tracked service to ensure safe delivery

Unfortunately, we do not offer exchanges for international orders at this time.

If you need a different size or style, please place a new order and return your original item for a refund (if eligible).

Please visit our size guide for information on finding your fit. If you're unsure about your size, our customer service team is available to assist you through our live chat.

We have an easy return and exchange policy. If the shoe doesn't fit, you can return or exchange it following our guidelines found here.

We use a variety of high-quality materials, including genuine leather, suede, and durable synthetic fabrics, ensuring both comfort and longevity.

Proper care is crucial for maintaining the quality of your Naked Sole shoes. Please see our Product Care page for all of our care details.

You can track your order using the tracking number provided in your confirmation email or through our tracking portal here

Order modifications or cancellations can be made if the order hasn't been dispatched. Contact our customer service as soon as possible for assistance.

Estimated Delivery Times

Australia

• Standard Shipping: 4–10 business days
• Express Shipping: 3–6 business days

New Zealand

• Standard Shipping: 6–10 business days

Orders placed before 5pm AEST on a weekday are processed the same day and dispatched within 1–3 business days.

Note: Delivery times may vary based on location, public holidays, and any unforeseen delays with Australia Post.

Once your order is placed, you will receive an email confirmation with your order details. If you do not receive this email, please contact our customer support.

Yes. We currently ship to New Zealand, Canada, the United Kingdom, Europe, Africa and South Africa.

Please email us at hello@nakedsole.com.au and we’ll be happy to help.

New Zealand: $35 AUD flat rate (Standard Shipping: 6–10 business days)

United Kingdom, Europe, Africa and South Africa: $50 AUD flat rate (Standard Shipping: 8–21 business days)

Canada: $45 AUD flat rate (Standard Shipping: 8–12 business days)

Shipping is via Australia Post and includes tracking.

Possibly.

Orders shipped outside of Australia may be subject to import duties, taxes, or customs fees upon arrival. These are charged by your local customs office and are not included in your order total.

Naked Sole is not responsible for any additional charges or delays caused by customs.

We recommend checking with your local customs authority before placing an order.

We accept Apple Pay, Google Pay, Visa, Mastercard, Union Pay, Shop Pay, Amex and PayPal, and offer Afterpay & Zip Pay for flexible installment payments. For international customers, we also accept payments through localized payment methods specific to certain countries.

Enter your promotional code at checkout to apply the discount to your order.

Yes, we support multiple currencies. You can choose to pay in your local currency at checkout. Currency conversion rates will be calculated based on the current exchange rate.

Absolutely. Your security is our top priority. Your credit card and personal details are encrypted using the latest industry standard SSL (Secure Socket Layer) and processed directly through a secure Shopify payment gateway.